I think I have graduated into adulthood.
I
have just found a mechanic, and not only do I love
her (yes, I said “her”), but I trust her and
I know she’s not trying to rip me off!
Let me begin with a brief automotive history.
’89
Mercedes Benz 300CE: This was my dad’s
car, which I inherited at 19, and used to drive up and
down the 405 as I commuted to UCLA. A swank car with pinstripe
detailing, I always felt way too young to drive it. Our
relationship was over when, in Lot 32 of UCLA’s many
parking structures, visible smoke was coming from the engine.
Who did I take it to? The mechanic across from the Wat
Thai in North Hollywood. Because my mom trusts him. Now
Mas is a good guy, and he fixes things...he just sometimes
doesn’t fix things right the first time. Although
my mom still uses the automotive services of Mas, when
I was into my second job,
earning a decent salary, I decided to buy my own car.
’99
Acura Integra: This car, chosen by me, had the reliability
I longed for in a nice Japanese engine. Brand
spankin’ new, it came with a rear and underbody spoiler.
This was
my first major grown up purchase. I had researched online,
day and night, on how to make sure I didn’t get swindled.
Jeff’s car
buying tips website was my bible
as I learned all the sneaky ways dealers try to get more
money out of you. I went to the Keyes Acura
in Van Nuys, where I was approached by the most car-salesman-y
car salesman ever. Since I was a young female, this guy
thought I was an easy target - until I busted
out my spreadsheet of calculated costs to the dealer and
the 5% profit I was going to give him, and with a sigh
he said, “Okay, come inside.” After I
worked out my sweet deal, he said meekly, “You got
that information on the Internet, didn’t you?”
I
had sworn to my new car that I would take great care
of it. But after
a year of making car payments, multiple visits to the
dealership, and inhaling the smell of new
leather interior
each morning, my little coche was stolen.
The
LAPD evtntually located the car and informed me that
it was “stripped”.
I had to go down to the junkyard to retrieve any personal
belongings that might have remained.
I
went alone, which I’m not sure was a good idea,
because when I saw my car - my first grown-up purchase
- it was like someone had clawed out my insides. When
the LAPD say “stripped,” they
mean “stripped.” The
leather interior had been peeled from dash to trunk. The
seats had been
removed, the CD player and cassette player taken. The airbag
had been ripped out of the steering wheel, leaving scattered
wire tendrils like veins still pulsating blood. Only certain CDs
were still left...The Sundays, Beth
Orton. The thief clearly had crap taste in music since
he didn’t take those.
Mom
said I could keep using the Mercedes, and that I didn’t
need to buy another car. But I still longed for a car
that was mine...one that I picked
out and felt like I wasn’t too old or too young to
drive.
Enter
the ’91 Toyota MR2.
My
friend James understood that there’s
a difference between being materialistic and wanting
your possessions
to have style. In Los Angeles, we live in a car culture.
With the traffic so bad, our cars are our second homes,
our changing rooms, our personal office. So when I was
ready to buy another car, I wanted one that could be paid
for, in full, by the insurance money, but still had the
style I was seeking.
James
likes to tell me what’s good for me, and that
pisses me off. When he told me that the MR2 was the car
for me: “Meg, it’s like a mini-Ferrari”,
I didn’t believe him. I was looking at old Alfa Romeos
with no air conditioning (style, right price range, but
I would be risking death by heat exhaustion in the summer).
He
set up an appointment for me to see one. I test drove.
And it was…the perfect car for me. Compact, light,
swift, unique with it’s mid-engine, and style to
boot. James was right, and I bought it on the spot.
The
MR2’s first major repair—a new timing
belt, was installed by someone James new…a bassist
for a band who worked as a mechanic. I was prepared to
pay big bucks, as this is no little job, but I thought
using this guy in a little shop, recommended by a friend,
would be a little less than I imagined. Still, it cost
me the 400+ big ones that the dealerships were charging
too. After that, I used the convenient oil change places,
like Jiffy Lube and EZ Lube, only to be given the usual “your
radiator should be flushed too” or “we also
can inspect your car for an additional fee”.
James
is no mechanic, but he thought the suspension might need
to be fixed. The back left side
of the underbody cover
came undone from going over a speed bump, which left a
hard plastic edge scraping the cement. So at home, I got
down on the ground and had a look. There’s a hole
that’s supposed to be hooked over a bolt, but it
didn’t meet. So in my McGyver-like way, I got some
florist wire I had in the house and reattached it myself.
I was moving to Europe in a month, and decided not to worry
about the fixes ‘til I returned a year later. My
car was safely stored in my best friend’s garage,
and started up on a weekly basis. I was glad to let my
car have a vacation, and for me to be free of car woes.
But
now that I’ve come home, I worried about my
MR2’s condition. Does a car get worse from disuse?
Maybe the suspension is worse than I remember. And
maybe that florist wire came undone.
So I asked a couple of my friends if they knew a good
mechanic.
Stefanie: “I
take my car to the dealership, but there was that guy
that my friend dated. Oh wait...he’s
in Costa Mesa. That’s too far. [pause] Hey! Do you
remember that car maintenance class I took at UCLA? The
woman who taught it was great. Maybe you can call UCLA
and get her info.”
It
was worth a shot. I liked the idea of a woman mechanic,
and the fact that she taught these
workshops with UCLA
co-eds who knew nothing about the insides of their cars…like
me.
The
Center for Women and Men at UCLA came through…they
still had info on Rebekah. I called the number and was
greeted by a warm voice:
“Jaek’s
Automotive. This is Rebekah.”
She
proceeded to give me directions in a calm, even tone.
She sounded like your favorite aunt - pleasant, attentive,
with your best interest at heart.
The next morning, the MR2 and I drove to Van Nuys and
met Rebekah. She was younger than I had imagined, with
soft blonde hair and eyes that smile. After we exchanged
a few pleasantries, the MR2 was up on the racks having
its check-up, and Rebekah and I were chitchatting on the
sidelines.
“So Rebekah,” I said, “How
did you get involved with cars?”
“I had just gotten out of the navy—”
“Wow! The navy.”
“And I came in to a shop to get my car fixed. The phone
was ringing off the hook, and the mechanic wasn’t
answering it since he was working on my car. So I started
answering the phones. He asked me if I needed a job, and
I said yes. So since then, I’d been teaching myself
more about cars.” “You know,” I
say to Rebekah, “this
is the cleanest auto shop I’ve ever been to.”
No
exaggeration. Inside the shop, everything is neatly put
away. There are no calendars of naked women
or Snap-on
Tool pin-up girls hanging around on the walls, making me
uncomfortable. There’s just a few headshots from
customers who are in the biz.
Talking with Rebekah is like talking to a girlfriend.
No question is too dumb to ask.
“I’m
missing a hubcap, so do I just go get a new one? Or will
that look weird, since I’ll have
one new one, and the other three look scratched up and
old?”
“You
know what I’d do,” she begins, and here is
where a mechanic would have the potential to rip off
a young,
ignorant car owner.
“I’d just go to Target
and buy a set of wheel covers. Your wheels are 14”,
so you can buy a whole set. If you bought the one, from
the Toyota
dealership, it’s going to cost you a lot just for
one. So if you don’t care if it has the Toyota
symbol or not, just go to Target.”
Wow.
She’s not trying to sell me a hubcap that they
can special order and mark up the wazoo. As
Jerry and the boys continue to give my car a complete
diagnostic, Rebekah tells me about
her partner and their
son. I ask if she has pictures, and we got back into the
office where there’s a mini-album of the most photogenic
baby I have ever seen. Jerry signals to us that he’s
done, and we go have a look at the car.
“Okay,” Rebekah says. I am bracing myself
for the list of repairs. “All you needed was a transmission
flush, which Jerry already did.”
“And?”
“That’s it.”
“Okay, wait,” I say, taking out my list from my bag. “The
suspension is okay?”
“Yep.”
“But my friend thought I might need suspension work, and
that was a year ago.”
“The way you can tell if your suspension needs work is if
it’s leaking fluid. Right now, it’s fine, but
if you get any leaks, then bring it back in.”
“Does it need an oil change?”
“Nope, we checked the oil, and that’s fine too.”
I
am blinking at her in disbelief. “Okay, well the
underbody cover is held up by a piece of florist wire,
which I know is probably not good.”
I
was waiting for Rebekah or Jerry to smirk at me in a
superior automotive
kind of
way, but
instead she
said, “What’s
wrong with that? The underbody cover is really expensive,
so if your florist wire is working, great!” I
had walked in to Jaek’s Automotive,
expecting to pay $400+ in miscellaneous, but necessary
repairs. I
walked out paying $75. Unbelievable. That is the first
time I have ever walked out paying less for automotive
repairs than I expected to.
When
I leave, Rebekah says, “If you
have any questions about your car, you can always call
or email.”
I
say thanks, and she hugs me goodbye. Since
then, I’ve been in again to fix my car alarm,
and I want to go again to get the engine cleaned. It’s
like I’m addicted to an honest transaction. My car
is running better than ever, and I am proud to say, “I
have a mechanic.”
Rebekah
carchick.com
(818)780-4369 |